Privacy Policy

At YotaPoint, safeguarding the privacy and security of our users' data is fundamental to the way we operate. This document outlines our comprehensive privacy policy, detailing how we collect, use, protect, and share the information you provide when using our platform.

YotaPoint is committed to building the world's largest digital marketplace, connecting buyers and sellers across the globe. Our platform supports businesses of all sizes by providing tools to showcase their products and engage with a broader customer base. To deliver these services, we collect, use, and sometimes share certain personal data, ensuring strict adherence to privacy laws and user consent.

To facilitate smooth operations and improve user experience, we collect various types of information:

• Personal Identification Information: User details such as full names, email addresses, phone numbers, and any other details provided during the account creation process. Business verification data includes CAC registration numbers, utility bills, and shop addresses. Profile information includes username, profile photos, and business descriptions.
• Transactional and Product Data: Details about posted products, including images, videos, descriptions, prices, stock levels, likes, comments, and shopping cart data.
• Order and Shipping Data: Order-related information necessary for processing, including shipping addresses and order history.
• User Interaction Data: Comments, ratings, engagement logs, browsing behavior, and search queries.
• Technical and Device Information: IP addresses, browser type, operating system, device model, cookies, and tracking data.
• Location Data: Geolocation information collected when using location-based services.

We collect and use data for the following purposes:

• User Account Management: Managing profiles, verifying identities, and customizing user experiences.
• Facilitating Transactions: Supporting product listings, likes, comments, cart storage, and purchases.
• Order Fulfillment and Shipping: Processing orders, coordinating with delivery partners, and enabling order tracking.
• Enhancing Security and Fraud Prevention: Implementing OTP verification and monitoring activities for potential fraud.
• Improving User Experience: Using feedback to optimize features and personalize content.
• Marketing and Communications: Sending promotional content and updates with user consent.

We only share personal information under the following conditions:

• Service Providers and Partners: Sharing data with third-party service providers for services like data storage and payment processing.
• Delivery Companies: Sharing information with delivery partners for shipping purposes.
• Legal Compliance and Protection: Disclosing information as required by law or to protect our rights.
• Business Transactions: Transferring information in case of mergers or acquisitions.

We use robust security protocols to protect user data:

• Encryption and Secure Storage: Data encryption during transmission and secure storage.
• Access Controls: Restricted access and multi-factor authentication (MFA) for secure account interactions.
• Regular Security Audits: Routine assessments and security patches to maintain defenses.

Users have the following rights:

• Access and Rectification: Requesting access to and corrections of personal information.
• Data Deletion: Requesting deletion of accounts and data, except where retention is legally required.
• Objection and Restriction: Objecting to or limiting data processing under certain conditions.
• Data Portability: Requesting data transfer in a machine-readable format.

We use cookies and tracking technologies for:

• Session Management: Remembering user preferences and session data.
• Advertising and Analytics: Partnering with providers for user engagement analysis and service optimization.

Our platform may contain links to third-party sites, and we are not responsible for their privacy practices. Users should review the privacy policies of these sites before providing any personal information.

We do not knowingly collect data from children under 13. If such data is found, we take immediate steps for deletion. Parents or guardians can contact us for assistance regarding their children's data.

We process data globally and adhere to applicable laws to ensure your data is protected wherever it is processed. By using our services, you consent to the transfer of your information to countries outside your residence.

We may update this policy periodically. Major changes will be communicated through email or platform notices. Users are encouraged to review the policy regularly to stay informed about how we protect your information.