Our Commitment to Child Safety
YotaPoint has a zero-tolerance policy for Child Sexual Abuse and Exploitation (CSAE) content on our platform. The safety and protection of children is our highest priority, and we are fully committed to creating a safe environment for all users.
We actively work to prevent, detect, and remove any content that exploits or endangers children. Our platform employs proactive measures including content moderation, user reporting systems, and cooperation with law enforcement agencies to ensure child safety.
Prohibited Content (CSAE)
The following content and activities are strictly prohibited on YotaPoint and will result in immediate action:
- Child Sexual Abuse Material (CSAM) in any form, including images, videos, or text
- Content that sexualizes minors or depicts minors in sexual situations
- Content that promotes, glorifies, or facilitates child sexual abuse or exploitation
- Grooming behaviors or attempts to solicit minors for sexual purposes
- Sharing, distributing, or requesting CSAM or any exploitative content involving children
- Content that endangers child safety or facilitates trafficking of minors
- Any content that normalizes sexual behavior with children
- Links to external sites containing child exploitation material
How to Report
If you encounter any content or behavior that you believe violates our Child Safety Standards, please report it immediately using one of the following methods:
Email Report
safety@yotapoint.com
For reporting CSAE content or concerns
In-App Report
Use the Report Button
Available on all content and profiles
When making a report, please provide as much detail as possible, including:
- Username or profile link of the offending account
- Description of the content or behavior
- Screenshots or evidence (if safe to capture)
- Date and time when you observed the violation
In-App Reporting Mechanism
YotaPoint provides an easy-to-use in-app reporting system that allows users to report concerning content directly within the application:
- Tap the three-dot menu (...) on any post, product listing, or profile
- Select 'Report' from the options menu
- Choose 'Child Safety Concern' or 'Inappropriate Content Involving Minors'
- Provide additional details about your concern
- Submit your report - our Trust & Safety team will review it within 24 hours
All reports are treated with the highest priority and confidentiality. Reporters can remain anonymous, and we do not disclose the identity of individuals who report violations.
CSAM Response Procedures
YotaPoint has established comprehensive procedures for identifying, removing, and reporting Child Sexual Abuse Material (CSAM):
1. Detection & Identification
We employ automated systems and human moderation to detect potential CSAM. Our systems are designed to identify and flag suspicious content for immediate review.
2. Immediate Removal
Upon identification of CSAM, the content is immediately removed from our platform. The associated user account is suspended pending investigation.
3. Reporting to Authorities
All confirmed instances of CSAM are reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline, as required by law. We cooperate fully with law enforcement investigations.
4. Account Action
Users found to have uploaded or distributed CSAM will have their accounts permanently terminated. We maintain records to prevent re-registration and share information with industry databases.
Legal Compliance
YotaPoint is committed to full compliance with all applicable child safety laws and regulations, including but not limited to:
- Children's Online Privacy Protection Act (COPPA) - USA
- PROTECT Act (Prosecutorial Remedies and Other Tools to end the Exploitation of Children Today Act) - USA
- 18 U.S.C. 2258A - Mandatory reporting requirements for CSAM
- UK Online Safety Act
- EU Digital Services Act (DSA) provisions on child protection
- Nigerian Cybercrimes (Prohibition, Prevention, etc.) Act 2015
- Child Rights Act of Nigeria
- All other applicable local, national, and international child protection laws
We regularly review and update our policies and procedures to ensure compliance with evolving legal requirements and industry best practices for child safety.
Child Safety Contact
YotaPoint maintains a dedicated Child Safety team to handle all matters related to child protection on our platform. For child safety concerns, please contact our designated point of contact:
Child Safety Team
safety@yotapoint.com
Dedicated child safety email
Support Line
+234 810 630 4201
Available Mon-Fri, 9AM-5PM WAT
YotaPoint Ltd. is committed to maintaining a safe platform for all users. This Child Safety Standards policy is part of our ongoing commitment to protecting children and preventing exploitation on our social marketplace platform.